My husband and I found New Cars Inc. through our Credit Union and decided to start with them. It was absolutely painless, Tom answered ALL of our questions, everything was completely transparent, and there was NO "waiting for the other shoe to drop" that you always worry about when buying a car! Excellent customer service, no pressure, very informative, worked with our Credit Union and the DMV so I had very little paperwork and footwork to have to do on my own, and really listened to what my husband and I were looking for in a car.
"My husband we're on the search for a new car in 2017. We bank with east country federal credit union and learned they also had a great car buying service! We decided to look into it and ended up with the best customer service, an amazing price, no hassle of going to the dealership, and a brand new 2017 Honda CRV sport! A year later, we were in need of another car for our growing family. It was an easy decision to go with the credit union and New Card Inc again. The process and customer service didn't disappoint once again and we love our new 2018 Honda CRV! A big thank you to New Cars Inc and ECSC!"
"I had the BEST experience with New Cars Inc.
I was a first time car buyer who was overwhelmed and frustrated. I had been driving a 1992 Volvo Station Wagon since I was 16 so I didn't even know what a good car consisted of. Cup holders and AC were on the top of my list and wouldn't you know it, those are available in literally every type of modern car in the market.
So after months of research I had my heart set on a Subaru Forrester. I looked for this car for what felt like forever. I am a full time college student with a full time job who had a broken down car and was in desperate need of a new one. With a full plate finding a car, though very much needed, was not my top priority. I was irritated with car shopping and just began feeling like wanting to settle for a car I really didn't want so it could all just be over.
That's when I came across New Cars Inc through Cal Coast Credit Union and started working with Chris Wedelake via email. The whole process took about 4 days!! He found my dream car I'd been researching and searching for for months and he found it in 2 DAYS. He was also able to work the price down about $1000. Chris made an overwhelming experience easy and enjoyable. The day I went in to sign the paperwork and pick up the car in total took about 45 minutes.
I got my car for a great price with low mileage and all the bells and whistles! I have had my Subaru since March and it has been an absolute dream. It's an amazing car and it's mine all thanks to Chris and New Cars Inc! Their service is fast, friendly, and fantastic! If I could give them 10 stars I would in a heartbeat! I would recommend their services to anyone and everyone, and if I ever need to buy another car I'll be working with New Cars Inc. again! I am so thankful!"
"OH MY GOSH!! I will never buy a car again without working through Kimberly at New Cars, Inc!! Not only did she find the exact car we wanted...in the color of my dreams...she worked with California Coast's loan officer hand in hand and helped us get a great deal on the car and the extended warranty! AND she worked incredibly hard to make it happen today so we could get to an important event tomorrow!! Thank you....immensely!!"
"This was probably the most enjoyable car buying experience I have ever had. Tom's no pressure upfront sales approach made it a welcoming environment that made it easy to find a car of our choice that was exactly what we were looking for. Tom also went above and beyond by even meeting me at my credit union to deliver me the car in person. His positive attitude and willingness to accommodate to the needs of others reflect a great credit upon himself and New Cars Inc. Thank you again Tom!"
"I was looking for a new Dodge Charger SRT. Went to a dealership and drove the car I wanted. I was jacked around until I left. Contacted other dealers looking for my car but couldn't find what I was looking for. Found New Cars Inc on yelp and called. I spoke with Kimberly and the exact car I wanted was delivered to my house 2 days later for a reasonable price. There was no hassle and I was given very professional service. Highly recommend this company."
"I had an amazing first time car buyer experience thanks to Chris! He made the process extremely comfortable and anything but intimidating. I felt no pressure to make a decision which was what I dreaded the most from car lots. Not only was he more than great during the buying portion, he made sure to be available for any questions I had after the fact. I couldn't have asked for a better experience. Thank you for everything! 10/10 would recommend."
"By far the best car buying experience I have ever had and this is my 6th car! Kimberly Frickey found a car that far exceeded my expectations! I couldn't believe the turnaround time! From searching the internet to delivery was less than 48 hours!! New Cars Inc. should be your go too for car buying! Sincere service from start to finish! #newcarsinc #dreamcar #stylinandprofilin #2016kiaoptima #fullyloaded #sunroof #navigation #leather #auction #onesatisfiedcustomer"
"Buying a new or used car can be so daunting and a time suck- not with New Cars, Inc. ! Haley found the perfect vehicle for our new driver, had it checked out by our mechanic, and brought it to our house. Excellent condition and fair price. No hassle no haggle. I highly recommend Haley and New Cars, Inc."
"Found an SUV on the internet then called about the car. The car was at a local credit union, and they sent Kimberly over to show me the car. She was knowledgeable, courteous, and professional. Forty minutes later, I was set up in my SUV and I couldn't be happier! I got a smokin' hot deal! Thanks again New Cars Inc. and Kimberly! You're the best!"
"Buying my new car through New Cars Inc was a successful, efficient and cost-effective experience.
I researched and test drove several cars to finalize my choice, then met with Tom from New Cars Inc with my specifications. Within 2 days, he delivered the perfect car to my home - all the purchase and registration paperwork was finalized at my kitchen table.